Satisfaction with Insurance Plan

Excerpts from The National Health Survey Report, page II-35-36

Respondents rated their overall satisfaction with their insurance plans' co-payments and deductibles, prescription drug, dental, vision, mental health, and drug and alcohol coverage. They also gave ratings of overall satisfaction with their plan. Nearly three in five (59%) U.S. residents were satisfied (40%) or very satisfied (19%) with their medical insurance overall. Respondents enrolled in Medicare were more likely than those with Commercial/HMOs or Medicaid to be satisfied with their medical insurance overall (72% vs. 62% and 56%). Those U.S. residents who have never been without medical insurance were more likely than those who have had lapses in coverage lasting two months or longer to be satisfied with their insurance overall (65% vs. 35%). (Chart 59)

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Copyright © 2002 Charles Wiltraut.